Troubleshooting

Using the Troubleshooter
Troubleshoot a remote client's problem connecting to Point-to-Point.
Error Adding Domain User
Troubleshooting steps for addressing errors encountered while adding domain users.
Clients Can't Establish Connection
Troubleshoot the problem that your clients cannot connect to your IBM Aspera Point-to-Point Client.
Uninstall Version 2.2.1 for Upgrade
Remove problematic releases between version 2.2.1.17909 and 2.2.1.18906.