Technical Support

For further assistance, you may contact us through the following methods:

Contact Info
Email support@asperasoft.com
Phone +1 (510) 849-2386
Request Form http://asperasoft.com/support/

The technical support service hours:

Support Type Hour (Pacific Standard Time, GMT-8)
Standard 8:00am – 6:00pm
Premium 8:00am – 12:00am

We are closed on the following days:

Support-unavailable Dates
Weekends Saturday, Sunday
Aspera Holidays Jan 1, Jan 19, Feb 16, May 25, Jul 3, Sept 1, Nov 27, Nov 28, Dec 24, Dec 25